Lenakel - Miscellaneous
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Port Navigation
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Reported October 8th by SY Golden Glow:
IMPORTANT UPDATE.
We cleared immigration at Port Resolution in August with no problem, but customs had to be done in Port Vila when we got there some weeks later (the officials in Tanna told us not to worry about the delay and officials in Port Vila also had no problem with that).
Friends who tried to clear Vanuatu immigration into Tanna EITHER in Lenakel or Port Resolution a few weeks ago, however, were told it is no longer possible. There was a sign on the door in Lenakel saying go to Port Vila.
So folks, check the current status before you go. Stanley in Port Resolution May have the answer +678 68791
compdoc says:
Aug 03, 2018 12:44 AM
I started applying for email permission to land at Anatom 3 days before leaving Fiji. Every email to customs was met with an auto-reply saying their inbox was full and my email would not be recorded–try again.
After 15 of these, numerous phone calls to customs which were also not answered and without voice messages, and approaching Vanuatu we called a friend who lives in Port Vila asking her to call customs and see if she could get anywhere. She reached someone who then answered one of many many emails replying absolutely not on Anatom, nor at Port Resolution on Tanna. If heading for Tanna the only clearing in point available was Lenakel.
So we did, spent all day waiting for customs and immigration to show up [website says they open at 7:30 AM] and spent the worst night of my sailing career at the anchorage due to massive swell.
Needless to say, we left next AM headed to Port Vila. The customs officer who met us there claimed he gave us permission to clear in at Port Resolution by email. Never happened. Beware!